Testimonials - Heritage Realty Group

What Our Clients Are Saying

Melissa was amazing helping our family sell our first home and find a new home for our family! She was patient through the process and showed us every house we wanted to see. If we ever decide to sell again, we will definitely choose Melissa to work with again!

Ashlee B.

My Mom stumbled upon Melissa Sterling’s FB realty page and messaged her about helping she and my dad look for a house to purchase. Since my folks were living in California, I did the in person open houses with Melissa for them. Melissa is kindhearted, extremely knowledgeable, down to earth and bends over backwards to find exactly what you’re looking for. Together, we found the perfect home for my parents. Since their move in November of 2020, Melissa has become a family friend and we love her dearly. She is the only realtor I refer friends and family to here in Middle Tennessee! The best of the best!!! 

Renee G.

Melissa is one of the best realtors in the area! She has helped us on the sale of several properties now and she definitely goes above and beyond and makes sure to get to know each and every one of her clients and ensure they have a smooth and enjoyable experience that home buying should be! 

Amber C.

I LOVE Melissa Sterling. She was my Realtor when I sold my house last year. She found me the perfect new property and became a friend all at the same time. You can’t go wrong with Melissa. 

Ri G.

Melissa is wonderful to work with and an amazing friend. She’s honest, dependable and goes above and beyond to meet your needs. 

Royetta W.

Melissa Sterling is one of the most professional, diligent, and detail-oriented people I’ve ever worked with. And she makes it fun. How does she do that so well? We should all be so lucky to have someone who pays attention to clients’ requests and predicts their needs. Sincerely, she is the right choice every time and makes sure you get exactly what you want to achieve. 

Rachel L.

Melissa is the real deal!! My husband and I are looking to move to Tennessee and her knowledge of the area, along with finding us the perfect house has been more than impressive. She truly listens to what you like, want, etc. and goes out of her way to help. We live in California, so she has literally gone above and beyond for us by going to houses we are interested into FaceTime us while going through the house. She looks at things in a house that we hadn’t even thought to look at! We are so thankful to have found her as our real estate agent, but also now our friend!! 

Tara H.

Melissa is an amazing person. She is professional and caring. She focused on making her employees happy, listening to them and always had an open-door policy. Incredible at everything she does!! 

Amanda L.

The best you could ask for!!! We were in another state buying in Tennessee Melissa was so easy to work with and she got our home! Best in the business! 

Gail M.

I feel truly blessed to have Terri Darnell as my realtor. My house was under contract in just 2 days. And here we are for closing in 4 weeks. Smooth sailing in and out. Terri Darnell is highly skilled and very knowledgeable, professional. She knows what she is doing. Plus, she is always reachable. Thank you, Terri Darnell, for everything. You are the best!! 

Pooja P.

When looking for a home in Tennessee, I feel blessed to have had Terri there to guide me. Her knowledge and attitude made the terrifying process of buying my first home so much easier, especially coming from out-of-state. I cannot recommend her any higher!

Aaron M.

Terri is incredibly good at what she does! She also made us feel as if we were the only ones in town buying a house as she was always available to answers questions! She was just THERE for us! We totally recommend her if you want a great house buying experience! 

Julie C.

Terri was absolutely wonderful to work with. It’s always a bit iffy getting a new agent to help, particularly since so many fail to go the extra mile proactively to service their clients. Terri did everything I hoped for with exceptional skill, professionalism, timeliness, and a real warmth that made me immediately warm up to her. She is knowledgeable and competent, responds immediately, is creative, helpful and brings a wealth of meaningful, tested advice. I fully recommend her and will continue to partner with her into the future. 

Peter V.

Terri Darnell has been the best realtor. She works in a manner of professionalism and is very time frame oriented. She works hard for you and guides you along the way. Always willing to go above and beyond for whatever is needed in the sale process. I couldn’t have asked for a better agent during our time of loss of my father. 

Brittany F.

From Day 1, Terri made the home shopping process so smooth! I was anxious due to a busy job and wedding planning, but she was incredibly thorough and responsive which put my mind at ease. She went above and beyond in her responses to all my questions, no matter the day or hour, and balanced providing her experience and knowledge with letting us guide our process. I highly recommend Terri to anyone that wants a realtor that treats you like family! 

Loretta H.

Terri is absolutely amazing. She helped us find our dream property to build our next home. She was super responsive, available, and willing to drive all around until we found just the right one. Could not have asked for a better realtor!!! 

Jamichael C.

Reed is an excellent realtor! He went above and beyond to find us a home that checked every box. Within minutes of houses hitting the market, Reed contacted us about scheduling possible showings. We can’t thank Reed enough for helping us to find the perfect home and walking with us through every step of the process. We would highly recommend Reed Emerson for all of your home-buying needs. 

Kristen B.

Reed Emerson and the Heritage Realty Group are amazing. Reed has been so helpful to me in purchasing 2 different homes. He went above and beyond what is expected. 

Aggie H.

Reed is an outstanding realtor. He has excellent communication skills and is great with follow up. Anyone looking to sell or buy a home should definitely have Reed Emerson as your realtor!  

C. Seymour

Firing my other agent and going with Reed and his company was the best decision I made during my process! Reed had my house under contract before it even hit the market! He went above and beyond to help me and get this done! I know I was a huge pain in his butt, but he worked with me and took all the crap I threw his way! Now THAT is an agent I want! You won’t be disappointed! 

Schyler F.

Reed was very helpful and insightful during the home buying process. It was smooth from start to finish and that goes to Reed’s expertise in the Real Estate market.  

Joshua W.

I was living out of state and moving to TN and met Reed through a family friend. Most of our interaction was over the phone until we met to look at houses, which was very nerve wracking at first. Reed was very responsive to texts and calls and helped me throughout the very stressful process of buying a house. We looked at all kinds of homes, and had a hard time finding one. When I finally found one that I thought would be a good option, Reed was out of town but ensured that another agent came to show the house. I made an offer and within the next day, Reed had the contract written up and everything was smooth from that moment on! He even recommended a great lender!! And has helped me with things even after my home purchase! I definitely recommend Reed for any real estate needs! 

Susan D.

Reed was very helpful and professional with our recent purchase of a piece of land. He laid out the process and expectations for us up front, which made the whole process make sense and go very smooth. He was always available to answer any questions we had, and always was sure to keep us updated. He was an absolute joy to work with. 

Rebekah P.

Jeff is great to work with!!! Highly knowledgeable and great communication. He sold my house and also found me a new house with all the special request I had for him. I would definitely use him in the future if I ever need to buy or sell. 

Kevin H.

I have been doing business with Jeff for more than 10 years. During this time Jeff has always been willing to go the extra mile. He is also well connected in his community, honest, and truthful. I would recommend him without any hesitation. 

Chris C.

Jeff Hicks has been like a partner to us since Thanksgiving 2009. That is the day that he called me after I requested information about a house that I saw online earlier in the day. Out of all of the information requests I made, Jeff was the only realtor to call me the same day. Jeff grew up in Shelbyville, TN and he knows a lot about the area and its people. He knows where the best properties are located and helps his clients find them. I’ve always been pleased with the way that Jeff has put our needs ahead of his. The very first house that we asked Jeff to show us turned out to be one that he owned but he did not try to “sell” it to us. Instead, he suggested that we look at another house in addition to his because he believed it might suit our needs better. The house that he didn’t own turned out to be the one that we ultimately bought but Jeff was just as friendly and helpful throughout the process as he would have been if it was his own house. Later, when we decided to buy some investment property, Jeff’s expertise was invaluable. He helped us to find good properties that are easy to keep rented. He also helped us to find properties that hadn’t been listed yet but whose owners he “felt” might be interested in selling. I’m sure that we have found better opportunities by working with a local professional like Jeff who knows the area and its people than we would have by picking one of the large “brand name” real estate chains out of the phone book. If you need a realtor to help you buy or sell a property in Bedford County, Tennessee, or the surrounding area, I highly recommend Jeff Hicks.  

R. Kelly

Tara is one of the hardest working, reliable and dedicated realtors in the area! I have worked with her on multiple properties. This has allowed me to see firsthand how caring and committed she is to providing the best experience possible. Give Tara Boyce a call and she’ll soon become Your Favorite Realtor, too!! 

Savana M.

She was by far the best person I could’ve ever asked for to help me find my forever home. She busted her butt to make sure any and all problems were squared away. Tara was always reachable no matter the time of day or night. If I ever have to sell, she will definitely be the first person I call. Thanks for all your hard work, Tara! We love our home!! 

Josh C.

If you’re looking for a real estate agent that cares, has passion for finding the perfect fit, takes time to listen and follows through on everything she says she’ll do…Tara is the agent for you! Her professionalism goes well into just selling or finding “a” home, she works to get “the” home and/or the “buyer” that fits for any circumstance. She’s honest, trustworthy and keeps things very candid at all times! Give her a chance to gain your trust and business and you’ll be glad you did. 

Joshua M.